ScaleHub joins the portfolio
ScaleHub is building the operating layer for high-volume document processing, combining AI with a global on-demand workforce to deliver fully automated, highly accurate data processing at scale.
We are excited to announce that ScaleHub has joined the portfolio, with FRAMEWORK participating in the company's Series A, alongside DN Capital and existing investors.
Based in Norderstedt, Germany and co-founded by Olaf Malchow (CEO), Torsten Malchow (CRO), Dan Dubiner (CTO), and Ralf Göbel (COO), ScaleHub provides enterprises, BPOs, and shared services centers with an operating layer for high-volume document processing.
Enterprises, BPOs, and shared services centers of all sizes are facing increasing document volumes, more complex data types (handwritten forms, multi-language claims, medical records, tax filings), stricter privacy regulations, and rising customer expectations for faster turnaround times. Traditional OCR and IDP solutions struggle with the long tail of complex documents, leaving enterprises forced to choose between accuracy, cost, and scale.
ScaleHub has built a managed service platform that solves this trade-off by combining the latest AI models with the largest global network of 24/7 vetted crowd contributors. The platform delivers 100% automated document processing at over 99% accuracy, with any volume processed in under an hour, while maintaining HIPAA compliance, ISO 27001 certification, and GDPR-grade data privacy.
The platform delivers measurable value to customers through 30-50% reductions in operating costs, an 85-92% reduction in document verification time, and fewer errors associated with manual data entry. It also provides enterprises with the flexibility to scale processing capacity from 50 thousand form fields one day to 500 thousand the next without disruption. Today, the platform processes more than 4.2 billion documents annually across customers including Deutsche Post, US Bank, Rhenus, Ratiodata, and Community Brands.
We are excited to be partnering with the founders and the entire team at ScaleHub as they redefine how the world's largest enterprises and BPOs handle document-heavy workflows.
- ScaleHub website: https://scalehub.com/
- ScaleHub on LinkedIn: https://www.linkedin.com/company/scalehub-ag